Archive - 2002

June 10th

Blogging and KM

But what if (...) blogging and KM got together? That is, what if we took the technology that allows Bloggers to quickly annotate their journeys through the web with information about the whys and wherefores with a KM system that allowed their organizational colleagues to use the weblogs as a source of expertise?
[mais]

O blogging legitimado,
Wired Brasil

Centro de M�dia Independente - Brasil - webcast news
Quadro clandestino � exposto 2 meses na Bienal e ningu�m nota.
[mais]

DenhamGrey, dica do PR, um wiki sobre KM.

John Robb, na lista klogs

Time spent.

20 phone calls: A day (including voice mail tag).
200 e-mails: 3-4 hours (relevant e-mails only, including inefficient
repetitive replies due to a lack of viewable archiving).
50 K-logs with 10 posts a day (500 entries): 20 minutes to scan. 20
minutes to post responses.

Finding information.

Phone calls: Limited to voice mail inbox. No record of previous
conversations. Limited to personal interactions.
E-mail: Limited to personal e-mail only. No public archive. Most e-mail
tools have horribly slow search features.
K-Logs: Internet search (Google on the Web or Intranet) extremely fast.
Leverages the contributions of the entire corporation.

Departing employees.

Phone calls: Lost.
E-mail: Lost.
K-logs: Archived for posterity.

June 7th

b�, e t�o dizendo que morreu o dee dee ramone tamb�m.

TvSpam

TV Spam � o canal de divulga��o de todas as empresas (que se dizem empresas) e pessoas (que se dizem pessoas), vulgarmente chamados de spammers.

Rule 7: Listen to everyone in you company. And figure out ways to get them talking. The folks on the front lines - the ones who actually talk to the customer - are the only ones who really know what's going on out there. You'd better find out what they know.

- Sam Walton


Com essa citação, o ótimo Chris O´Leary introduz o rascunho de um novo capítulo do livro que está escrevendo. Eu creio que a mesma citação poderia ser utilizada para reforçar a necessidade de se estimular as conversações, o compartilhamento de conhecimento e a visão open-source de inteligência coletiva.

Para acompanhar a criação do livro, assine a lista The Pain Papers.

O PR me mandou o link pros slides do KMWorld2001. Vi algumas, e a que mais chamou a minha atenção até agora foi a "2nd Generation KM", por Mark Mc Elroy, de uma tal macroinnovation. Bastante lúcido o discernimento que ele tem entre KM Tecnológico e Social, Supply-side e Demand-side e Knowledge Management e Knowledge Processing.

E encontrei camufladas algumas coisas hipercortex e klogs.

O Cury mandou pra lista:

GLOBAL INTERNET COMMUNITY APPLAUDS EUROPEAN ANTI-SPAM VOTE

May 31, 2002 - The Coalition Against Unsolicited Commercial E-Mail (CAUCE), EuroCAUCE, CAUCE India, CAUCE Canada and the Coalition Against Unsolicited Bulk E-Mail, Australia (CAUBE.au) today applauded the decision by the European Parliament to protect European Internet users from the practice of unsolicited e-mail advertisements. Yesterday's vote will turn Europe into a virtual "spam-free zone" after the formal adoption of the directive, making it illegal to send unsolicited e-mail, text message or other similar advertisements to individuals with whom companies do not have a preexisting business relationship.

(...)

While six European Union member countries had already formalized "opt-in" in their national laws and regulations, yesterday's vote should turn all of Europe into a spam-free zone by the end of 2003.

More information on the E.U. directive is available on the European Parliament's Web site http://www.europarl.eu.int/press/index_en.htm, and a EuroCAUCE analysis is available at http://www.euro.cauce.org/en/amendments1a.html. More information on the international CAUCE network of affiliate organizations is available at http://www.cauce.org.