também by pr:
For the moment, I will use the term Collaboration Ware to refer to an assembly of software and people/practices to assist a (TelIc?) team (or network of teams) in accomplishing things.
I consider this a special case of Group Ware, which can include (a) narrow components like Group Calendaring, plus (b) Group Discussion systems. What I'm trying to focus on is (a) there has to be a targeted outcome (which doesn't have to be a software/web delivery, I'm trying to be more general), and (b) I want to design an approach that solves the core yet wide needs of such a team. The latter means I have to start by defining a minimal set of requirements/features, based on my belief as to an archetypal team's needs.
aqui