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Knowledge Management Takes Community Spirit

Communities of practice are a key to knowledge management, because the practitioners, the people who use the knowledge in their day-to-day work, are in the best position to actually manage that knowledge. They know what knowledge they need, they know how much of that knowledge must be made explicit versus how much they can keep as a tacit understanding among themselves. So the idea of a community-based approach to knowledge management is that it is not the knowledge manager who manages the knowledge, it's the community of practitioners themselves.